[cost]

Buyers may be required to pay VAT/customs fees or other additional charges, which are collected by local customs.

1. Australia and the United States: Usually no customs duties are required.

2. EU countries: usually 19% 25% of the prescribed amount. For items below 150 EUR: charged by AliExpress. For shipments over EUR 150: customs charges may apply.

[customs]

We will do our best: provide invoices, transaction screenshots, etc.

However, if anyone needs your help (such as providing clearance information to Customs), please contact us and be sure to assist Customs. We always provide comfort if you need it :)

We will not be responsible for any damages caused by unauthorized buyers and we will not issue refunds.

* After bookmarking the store, fans in the store will get more discounts!

* We provide fast shipping service, every package can be tracked and delivered quickly

*The package will be strictly inspected before it is sent out, please rest assured to order

* If any part of your toy is missing, we provide free parts replacement service

*Electroplating mold parts are replaced with ordinary parts

*Assembly instructions may be paper instructions, or pdf format, if you only receive building block packs, you can practice our customer service through the buyer session to ask for instructions, you can also leave your email, we will deliver the goods Send you a PDF file at the same time, if there is a QR code on the package, you can scan the QR code to get the PDF manual

to pay

【About spare parts】

Some printed parts will be replaced by other parts. Some printed parts have been replaced by non-printed parts. There may be color difference between some parts and the instruction manual. They are usually internal and do not affect the appearance.

About shippment

1.Worldwide Shipping
2.Orders processed timely after the payment verification.
3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

BUYERS WILL BE RESPONSIBLE FOR SHIPPING PROBLEMS CAUSED BY ERRORS IN ZIP CODE, ADDRESS, ETC.

4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!


Delivery Time
Returen and refund

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.


3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.

4.We will bear all the shipping cost if the product(s) is (are) not as advertised.


About Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!

THE SHIPPING COST DOES NOT INCLUDE ANY IMPORT TAXES,AND BUYER ARE RESPONSIBLE FOR CUSTOMS DUTIES.


Defective product must tell us within 3 days attached with the picture of defective part. Please return it with your own cost within 1 weeks from the time the merchandise is received. We will arrange to exchange a new one for you at once. (you should include all original items undamaged in resaleable condition,thanks)


IF YOU NEED REFUND, ONLY ITEM'S LISTING PRICE IS REFUNDABLE. BUYER IS RESPONSIBLE FOR SHIPPING COST INCURRED SHIPPING PRODUCTS BACK.


Please do contact us before leaving a Neutral or Negative feedback. As a serious and responsible seller, we will try our best to solve your problem. Your comment is very important in our business success. If you are satisfied with your purchase and our service,please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5,
Thank you! Note:Rating below 5 may lead us a bad standing situation.