RETURE&REFUND:
1.In case you receive a defective or wrong item,you have up to 7 days from date of receipt to request for refund or replace for a new one.
2. If the product does not meet your expectations, please contact us by leaving a message in the customer service dialog box. We will reply as soon as possible.
SHIPMENT:
1.WORLDWIDE SHIPPING. (Except some countries and APO FPO)
2.Orders processed timely after the payment verification.
3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
PAYMENT:
1.We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2.Payment must be made within 3 days of order.
3.If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
GUARANTEE:
If you are not 100% satisfied with the item(s) you ordered,you can return or replace it/them within 30 days from the date of your receipt,on both of the following conditions:
1.That item(s) is (are) unused undamaged and in original package,
2.That expense for return/replacement is paid by you.
FEEDBACK:
1.If you are satisfied with our products and services,please leave your positive feedback and 5 stars.We will give you discount for you next order.
2.If you share our product link on your SNS,we will give you a gift or discount for you next order.
3.If you don't satisfied our products,please contract us before you leave neutral(3 stars) or negative(1-2 stars)feedback.we guarantee we will 100% solve any problem for you.
4.Please send a message to us before leaving the negative feedback or opening a dispute on site.Communication is the best way to solve the problems.
